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Before you click on any email from Amazon, take a moment to reconsider. The company has issued warnings to hundreds of millions of customers about phishing scams that are deceiving people into revealing their login details. These fraudulent messages are designed to look legitimate and use fear tactics to prompt quick action. Learn how this scam operates, how Amazon is taking action, and what steps you can take to safeguard yourself.
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Amazon boxes. (Kurt “CyberGuy” Knutsson)
Amazon phishing scam: Key details
Amazon has verified the circulation of fake emails. One common tactic used by scammers is falsely claiming that a customer’s membership will soon renew at a higher rate than expected. These emails typically include a “cancel subscription” link. Clicking on this link redirects users to a fake Amazon login page aimed at collecting account credentials. Once entered, scammers can gain access to the user’s actual Amazon account, make unauthorized purchases, or exploit the credentials on other platforms where the same login information is utilized.
In some instances, these fake websites prompt users to input credit card details and personal information. This information is immediately captured and can be used or sold by scammers. According to Amazon, these emails may seem convincing as they often contain real personal details obtained from prior data leaks or breaches.
Amazon app on a phone. (Kurt “CyberGuy” Knutsson)
Amazon’s response to prime scam emails
Amazon has taken action to shut down tens of thousands of phishing websites and phone numbers associated with these scams. The company has implemented a secure email capability to help customers easily identify authentic emails from Amazon.
Cyberguy reached out to Amazon for a statement, and a spokesperson clarified that the emails were sent to educate individuals about the impersonation scam tactics that the company is increasingly encountering.
“Amazon regularly educates our vast customer base about scam prevention best practices to ensure their safety from scams,” the spokesperson mentioned. “Our team is actively working to safeguard consumers from scammers by sharing information on common scams to avoid and measures every consumer should be aware of.”
The company emphasized that it never requests sensitive information via email. All legitimate communications regarding account status or membership renewals are directed through Amazon’s secure Message Center or official website.
Amazon app on a phone. (Kurt “CyberGuy” Knutsson)
Identifying fake Amazon emails and securing your account
1) Beware of suspicious emails
If you receive an unexpected email from Amazon, avoid clicking on any links. Instead, visit Amazon’s website or app directly to verify your account status.
2) Exercise caution with unfamiliar websites
Always double-check the website address before logging in. Fake login pages may appear genuine but often have minor discrepancies in the URL.
3) Enable two-factor authentication
Activate two-step verification for your Amazon account. This provides an additional layer of security even if your password is compromised.
4) Use unique passwords
Avoid using the same login details across various platforms. Utilize a secure password manager to create and store strong passwords. Consider utilizing a password manager to generate and manage complex passwords.
Find more information about the top expert-reviewed Password Managers of 2025 at Cyberguy.com/Passwords.
5) Install robust antivirus software
Employ a reliable antivirus program that can detect phishing attempts, block fake websites, and alert you to potential threats before falling victim to them. Having antivirus software on all your devices is the best defense against malicious links that could install malware, potentially compromising your private information. This protection can also notify you of phishing emails and ransomware scams, ensuring the safety of your personal information and digital assets.
Discover my top choices for the best 2025 antivirus protection winners for Windows, Mac, Android & iOS devices at CyberGuy.com/LockUpYourTech.
6) Remove personal information from data broker sites
Scammers often utilize personal details, such as your name, phone number, or address, to create more convincing phishing emails. This information is typically sourced from data broker websites that compile and sell your data. A personal data removal service can assist in automatically removing this information from numerous sites. Reducing your digital footprint makes it challenging for scammers to target you initially.
Explore my top recommendations for data removal services and receive a complimentary scan to determine if your personal information is already accessible online by visiting Cyberguy.com/Delete.
Get a free scan to check if your personal information is already online: Cyberguy.com/FreeScan.
7) Report suspicious activity
If you receive a message that seems suspicious, report it promptly. Amazon customers can utilize the self-service tool to report suspicious activity in a few simple steps. Non-customers can also report suspicious messages to reportascam@amazon.com. These reports provide Amazon with the necessary information to identify malicious actors and take action against them, preventing scams before they happen.
Kurt’s key takeaway
Impersonation scams are prevalent, and this issue is not unique to Amazon. Exercise caution with every email you receive, as distinguishing between real and fake messages can be challenging at first glance. Take the time to review the contents carefully and watch for anything suspicious, such as incorrect domain names, spelling errors, or unusual language.
Do you believe that spotting scam messages is becoming more difficult, or are people simply not paying enough attention? Share your thoughts with us by contacting us at Cyberguy.com/Contact.
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